Case Studies
Each one covers the problem, who it affected, what constrained the response, and what changed.
October 2026
Five Hours on the Wrong Layer: Retiring a OneNote MCP
I spent five hours over two nights getting an MCP server for OneNote to start and sign in. It turned out the tools had been stubs all along, and the bigger problem was that OneNote didn't fit the workflow I wanted Claude to help run.
A Diet Plan I Couldn't Read, and the Board I Built Instead
My dietician's plan came as pages of text, and I needed to see a whole week at once. So I built a board for it, and then the board taught me to measure a number before I trust it.
September 2026
runbox-mcp.kwpledger.com
Runbox MCP: My AI Assistant Works in My Mailbox (on runbox-mcp.kwpledger.com)
I built Runbox MCP so I could work with my email through an AI assistant on my computer or phone. No device I own holds the password.
Reviewing 44 Courses Against a Deadline, and Deciding Where AI Belonged
I had 44 technical training courses to review before the end of the fiscal year. Building the process by hand helped me understand where AI could help and what I needed to check myself.
August 2026
Rebuilding a Conduct of Operations Course After It Failed
A course I inherited mid-development, piloted twice, and watched fail. Then a regulatory order made it mandatory for three times the audience, and I took it back to analysis and started over.